Privacy Policy

Privacy Policy

Physical Excellence is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. What Data We Collect

  • Name, email address, and phone number.
  • Your location or postcode Services you are enquiring about.
  • Health information you choose to share relevant to your sessions.
  • How you heard about us

2. How We Use Your Data

  • To respond to your enquiry and arrange a consultation.
  • To provide and manage the services you have booked.
  • To comply with our legal obligations.
  • We will never sell your data to third parties.

3. How Long We Keep Your Data

  • Enquiry data from people who do not become clients: deleted within 6 months.
  • Client data: retained for 3 years after the last session, then deleted.
  • Financial records: retained for 7 years as required by UK law.

4. Your Rights

Under UK GDPR you have the right to access, correct, or delete your personal data. To exercise these rights contact hello@physical-excellence.com. You may also contact the ICO at ico.org.uk.

5. Cookies

Our website uses cookies for analytics via Google Analytics and Google Tag Manager. A cookie notice will appear on your first visit.

6. Contact

Physical Excellence:

hello@physical-excellence.com


077 7007 2333